It has been 2 days that my laptop has bben showing me this message:COM SURROGATE has stopped working?

maybe there is a virus that has infect your computer and as you said there is a message showing into your computer and that only mean one thing that your computer is infected with virus and nothing more and the only solution to that is you go to a computer shop or call a pro technician and you ask him to clean your laptop and in case the problem really is a virus then don't hesitate to ask him to clean your laptop.